CORONA VIRUS (COVID 19) POLICY
In person learning at Jayne Redman Studio is limited to no more than eight students. All students must be vaccinated or show proof of a negative test before attending a workshop. Students take classes at their own risk. Jayne Redman Jewelry will not be held responsible for any illness. We recommend all students test for Covid before taking our in-studio workshops.
This coronavirus (COVID-19) company policy is susceptible to changes with the introduction of additional governmental guidelines.
TERMS AND CANCELLATION POLICY for Jayne Redman Studio (JRS):
Cancellation must be completed at least 45 days prior to the workshop, to receive a full refund, minus a $25.00 service fee.
No other refunds will be issued unless the workshop has more than the minimum number of students and the space can be filled.
JRS requires notice of cancellation in writing via US Mail or email (no phone calls please) and must be postmarked (US Mail) received (email) 45 days prior to the beginning of the workshop.
Mail cancellations to: Jayne Redman, P. O. Box 126, Cumberland, ME 04021, Or email cancellations to: firstname.lastname@example.org.
Cancellations received 45 days or less prior to the beginning of a workshop receive no refund unless the workshop has a waiting list and the space can be filled.
JRS will not make refunds to students withdrawing after a workshop has begun.
If JRS is forced to cancel a workshop, all registered students will be notified and given the opportunity to register for another workshop during the same workshop calendar. If a transfer is not possible, students will receive a full refund.
JRS will not cover any airline or other travel ticket or housing refunds.
TERMS AND REFUND POLICY for purchase of Jayne Redman Jewelry, Tools and Gift Certificates:
Items purchased can be returned within 15 days for credit only. No refunds will be given.
Items returned must be in NEW CONDITION or credit will not be issued.
Mail returns to Jayne Redman, P. O. Box 126, Cumberland, ME 04021.
Who we are
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you; for example —
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.